For the on-premise version, you'll be able to leverage the self-managed installation in your data center with layered security options (e.g., SSL, VPN, and DMZ). Its SaaS version is hosted in secure and audited data centers, ensuring the best performance and meeting strict data localization requirements. Rocket.Chat is ISO27001-certified and supports compliance with GDPR, HIPAA, FINRA, FedRAMP, and more. Complete data privacy, security, and ownership It can be hosted entirely behind your firewall or even on an air-gapped network.
For companies worried about data security, its on-premise hosting option puts you in complete control of your data, meaning nothing leaves your infrastructure. Rocket.Chat offers one-click deployments for more than thirty deployment methods across many on-premise and cloud solutions. You can choose between deploying it on Rocket.Chat's cloud (built on Docker and Kubernetes), cloud servers under your control, or your own premises. Rocket.Chat can be deployed in multiple ways, depending on business needs. Rocket.Chat integrates with common social media channels (including Facebook Messenger, email, WhatsApp, Telegram, and SMS) and also provides integrations with CRMs, chatbots, and machine learning apps. Due to its comprehensive set of integrations, you can provide customer support entirely from Rocket.Chat, regardless of the channel your customers reach out to you from. Not only does Rocket.Chat allow you to chat with colleagues, but it also lets you get in touch with customers and centralize your messages in a single inbox. It also has a comprehensive set of team collaboration features that ensure productivity, such as unlimited access to chat history, broadcast channels, and integrations. Rocket.Chat accommodates all sorts of workplace communication and allows you to divide conversations into channels, threads, and discussions to work with your remote colleagues. You don't have to take a scientific survey to know that employees want communication to be streamlined through a single application. Streamlined communication for teams and customers They're just one click away from being added to your workplace. In Rocket.Chat's Marketplace you'll find apps to integrate with other services, such as WhatsApp, Twitter, Jira, Dialogflow, Facebook Messenger, and many more. Based on webhooks, its integrations connect the tools you already use with your workspace, providing a simplified workflow and increased productivity. This is just one of the advantages of being open source.
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Rocket.Chat is full of out-of-the-box features and you can make it even more useful, efficient, and fun with integrations and add-on apps.
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With over 1000 contributors worldwide, it has standards for security, data privacy, and transparency that only open source software can offer. Here are five good reasons to choose Rocket.Chat over a non-open application: Open sourceįirst things first: Rocket.Chat has been open source since day one. That's one reason to choose Rocket.Chat, but not the only one. To combat this, you need sufficient privacy in your online communication. All it needs is data that's important to you to be exposed, stolen, and then ransomed back to you. It's a common misunderstanding that no criminal is interested enough in what you do online to bother stealing it, but ransomware is a largely automated process that doesn't require anyone to care about you. Your data is important, whether it's personal or work-related. 5 reasons organizations choose Rocket.Chat You can talk to people across Slack, MS Teams, Skype for Business, and other communications platforms. Using federation, Rocket.Chat allows you to chat with partners, vendors, or any external organization, regardless of which collaboration platform they use. Manuela Massochin (CC BY-SA 4.0) Talk to people outside of Rocket.ChatĬommunicating with other teams shouldn't be a hassle just because they use different communication platforms.
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